About Raktim Pain
Raktim Pain is a Cybersecurity Solutions Consultant and Enterprise Pre-Sales Advisor with 5+ years of progressive experience advancing from technical security delivery into enterprise GTM leadership — spanning cybersecurity solution consulting, security GTM strategy, technical pre-sales, and AI governance.
My Story
I didn't start in cybersecurity — I started as an English language teacher with the British Council, training students and professionals across Delhi. That early career taught me something I still lean on every day: technical expertise only creates value when someone can actually understand it.
That's the thread running through everything I've done since — from managing 250+ global SaaS accounts at V-Count, to consulting on IT & compliance at Globus Logisys, leading presales solution architecture at Prime Infoserv, and now driving security GTM and advisory at eCAPS Cybersecurity & Networking.
Today, I sit at the intersection of security GTM strategy, solution architecture, and AI governance. I engage CXOs in technical discovery workshops, shape enterprise proposals across Zero Trust, MDR, SIEM, SOAR, and cloud security, and ensure technology investments deliver clear business protection and growth.
What I Bring to the Table
Security GTM Strategy & CXO Advisory
Executive discovery workshops, solution positioning, technology roadmap alignment, partner ecosystem management
Presales & Solution Architecture
RFP/RFQ analysis, technical scoping, proposal development, pricing matrices across 8 security service lines
AI & Emerging Technology
Generative AI, AI Security, AI Governance, Agentic AI, Prompt Engineering, AI-Assisted Threat Detection
Cybersecurity Domain Expertise
Zero Trust, SIEM, SOAR, EDR, XDR, VAPT, WAPT, API Security, Secure Code Review, Threat Detection, MSSP
Compliance & GRC Advisory
ISO 27001, NIST, GDPR, HIPAA, PCI-DSS, DPDPA, SOC 2 Type 2, Audit & Risk Assessment
Cloud & Platforms
AWS Fundamentals, Azure Fundamentals, Hybrid Cloud Migration, Cloud Governance, Splunk, Zoho, Zendesk
Client Enablement & Growth
250+ enterprise SaaS accounts managed globally, 150+ product demos, QBRs, ~95% client retention
Career History
Cybersecurity Professional – Security GTM & Advisory
Drive business development and revenue growth through strategic client acquisition & enterprise account management across cybersecurity, cloud, and digital transformation. Shape enterprise proposal strategy and position a 5-solution AI-powered cybersecurity portfolio (Zero Trust, MDR, SIEM, SOAR, Cloud Security).
Cybersecurity Solution Architect
Led presales solution architecture across 8 cybersecurity service lines (VAPT, WAPT, Android Security, API Security, Cloud Security, Network Security, Secure Code Review, MSSP). Owned end-to-end technical scope, methodology, deliverables, and compliance mapping (ISO 27001, GDPR, HIPAA).
IT Consultant
Led AI-enabled digital transformation and SaaS integration consultations. Recommended secure modernization strategies and drove cybersecurity implementation across 2 compliance frameworks (ISO 27001, GDPR).
Customer Success Account Specialist
Managed 250+ enterprise SaaS accounts globally (Swatch, Bang & Olufsen, Alexander Wang, Alghanim). Delivered 150+ product demos, sustaining ~95% customer retention and driving a 20% average contract value increase.
Guest Faculty Member (Part-time)
Delivered lectures and hands-on training on cybersecurity concepts, governance frameworks, and business communication.
Cybersecurity Consultant – GRC (Freelance, part-time)
Supported ISO 27001, NIST, GDPR, and PCI-DSS compliance readiness through internal audits and risk assessments for client organizations.
English Language Teacher
Trained corporate professionals and students on executive communication and structured presentation skills in New Delhi.
Education
Master of Computer Applications (MCA)
Lovely Professional University · Computer Science (2022 – 2024)
Bachelor of Arts (BA)
Burdwan Raj College · English Language & Literature
Certifications
Industry-recognized credentials in ethical hacking, AI security, compliance, and cloud operations:
Ask Raktim
Q: What does Raktim Pain do as Cybersecurity Professional for Security GTM & Advisory at eCAPS?
In his current role at eCAPS Cybersecurity & Networking, Raktim drives business development and revenue growth across cybersecurity, cloud, and digital transformation portfolios. He engages CXOs through discovery workshops, shapes enterprise proposals, coordinates technology partners and OEMs, and positions AI-powered security solutions (Zero Trust, MDR, SIEM, SOAR, Cloud Security).
Q: Which compliance frameworks and certifications does Raktim hold?
Raktim holds certifications including Certified Ethical Hacker (CEH), AI Agent Security Specialist, API Security for PCI Compliance, DPDPA, Generative AI Fundamentals, Cisco Cybersecurity Essentials, Splunk Fundamentals, Google Networks & Security, and Seceon Innovation. He specializes in mapping security solutions to ISO 27001, NIST, GDPR, HIPAA, PCI-DSS, DPDPA, and SOC 2 Type 2.
Q: How does Raktim integrate AI and Emerging Tech into enterprise cybersecurity?
Raktim leverages expertise in Agentic AI, AI Security, Generative AI, Prompt Engineering, and AI Governance to design AI-assisted threat detection systems, automate proposal workflows, and help enterprises safely adopt security automation.